Privacy Policy

The Comms Lab Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the rights you have.

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1. Information We Collect

We may collect the following personal information when you use our website www.the-comms-lab.com:

• Name and email address (via our contact form or newsletter sign-up)

• Billing and shipping details (when you place an order)

• Payment information (processed securely through our payment providers – we do not store card details ourselves)

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2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders

• Respond to your inquiries

• Send updates, promotions, or newsletters (if you opt in)

• Comply with legal and tax obligations

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3. Sharing Your Information

We only share your data with trusted third parties where necessary, such as:

• Payment processors (e.g., Stripe, PayPal)

• Shipping/delivery providers

• Email marketing services (if applicable)

• We never sell your personal information.

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4. Cookies & Tracking

We do not use tracking cookies. Some third-party services we use (such as payment providers) may use their own cookies.

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5. Data Retention

We keep your personal information only as long as necessary to provide our services and comply with legal requirements (for example, tax records).

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6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing at any time (unsubscribe link in emails)

• To exercise these rights, please contact us at hello@the-comms-lab.com.

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7. Security

We use secure technologies and trusted third-party providers to keep your information safe. However, no method of online transmission is 100% secure.

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8. Contact Us

If you have questions about this Privacy Policy, you can reach us at hello@the-comms-lab.com